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Predictable billing. Scaled to your workload.
Pay only for active conversation minutes. Compare costs against traditional options and choose a tailored plan.
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Automating IT Service Desk and Support with Swarvo AI
Netedge India faced a high volume of repetitive first-level IT support calls from enterprise clients regarding network status updates, password resets, and hardware configurations, overwhelming their internal IT helpdesk teams and leading to increased call wait times.
Swarvo AI deployed a smart voice assistant capable of identifying incoming calls, verifying user credentials, and diagnosing network/application status. Repetitive queries like password resets were fully automated, while complex queries were routed to level-2 support engineers with complete call transcripts.
Authenticate users via OTP and reset AD/domain credentials within 45 seconds.
Extract error details using NLP and route high-priority tickets directly to L2 on-call engineers.
Notify enterprise clients of scheduled network maintenance windows automatically.
Watch Swarvo AI in action automating front-line customer workloads.
Plans & Calculator
Pay only for active conversation minutes. Compare costs against traditional options and choose a tailored plan.
Cost comparison calculator
₹6.75/min
₹9.00/min · Salary, overheads & infra
No commitment · Cancel anytime
Great for small businesses and startups looking to get started with AI
Best value for growing businesses that need more advanced features
Advanced plan with enhanced security and custom tailored pricing for scale
Custom volume-based pricing for enterprise-scale workloads
Starting rate for 5,000+ mins/month
Goes as low as ₹4.00 for 50k+ minutes
24/7 Phone & Slack support